Frequently Asked Questions
Yes. You can enter a different shipping address to the billing address supplied.
Choose Nochex during Checkout.
You can pay via Credit or Debit card using Nochex or pay via Paypal. You do not need to have an account to check out with Nochex and can make a one off payment. At the moment we are unable to take payments over the telephone.
We're always looking to expand our range.
If you need a size (or colour) we don't currently stock just let us know and we'll have a look into it. Ideally provide the original canopy or a photograph, and include exact size and shape details. If you know the make and model number of your frame, even better :)
A “Flat” canopy fits on a flat rectangular shaped frame, so have rounded corners or others more triangular, these canopies all have an overhanging scalloped edge.
A “Round” canopy has a rectangular shaped frame with arched sides, giving it a raised rounded top. These canopies have straight edges.
All of the springs we have are for heavy duty use. The springs are all designed for use with garden swings as well as many other uses. The largest 15cm springs will hold up to 200kg each, the smaller springs up to 75kg each. Its more to personal choice. We have 2 types of springs, an S shaped spring and 90 degree angle spring. Check which type you need.
Yes, just add items to the cart / basket and the shipping cost is determined by the combined weight in your cart / basket.
Enter the discount code when you check out to take advantage of any offer you've received from us – Postage is not included in this offer.
The springs are made from 6mm steel and then Zinc coated.
It depends on the size you need. We have Red, Blue, Green, Black, Grey, Brown & Beige but these colours are not available for every size.
Yes. We ship to Europe and the USA / Canada – using an economy tracked & signed for service
If you have measured your frame and can’t see an exact match, try using our canopy size calculator. This will let you know the closest match to your frame. Canopies within a few cm’s will usually fit. Given the choice, go for a slightly larger canopy. e.g. If your frame measures 162 x 112 the 110 x 165 size would be adequate, if your frame is 190 x 115 and the closest canopies are 190 x 110 or 193 x 115, go for the larger size.
Have a look at the canopy size calculator. If there is nothing suitable, let us know using the contact us form. It may be that we have the size on order or may be getting your size in the future.
Measure your frame from the outside edge of each side to get the measurements. The scalloped overhang is not included in the measurements.
You can see an example here: Click Here
All canopies have pockets to slide the tubular frame through on the long sides and Velcro on the short sides, with the execption of the 195 x 125 Round Canopies designed for the B&Q swing, they have pockets on the short sides for the straight poles and NO Velcro fasteners.